One major social media marketing that applies to every sector whether you are a business, brand or a basic marketer, this rule should never be broken: you must respond to all social media comments.
Your customers feel neglected when they comment on your page and are left unresponded. Whether or not you respond, how you respond, and how swiftly you respond all go into your customer’s experience in engaging with your brand. And it leaves an impression.
To ensure that the impression your customers and followers have of your brand is positive, you should respond to each comment. This is a vital key for your business growth and reputation.
You might be thinking, I have so many comments on each of my posts. How does my brand or business achieve this? Do I have to be awake at night responding to each of these comments? Do I need to employ a thousand people to do this?
Well, the answer to all the questions is NO. There is an amazing tool I will introduce to you in this article that will help you take care of all those issues and let you be on top of your game.
This tool I want to introduce to you is called KIIRE. If you’ve been looking for a way to connect better to your customers and build good customer relationships, this I the tool for you.
KIIRE is an Instagram automation Software built on the official Instagram API. This software has a feature called AUTO COMMENT REPLY. With the Auto comment Dm feature, you can respond to every customer directly to their DMs immediately after they respond.
BENEFIT OF AUTO COMMENT DM
- It helps Build followers
- Turn audience into buying customers
- Easily address customer service question
- Reply to customers comment fast and accurately
- Reply to your audience directly to their DM.
SUMMARY
Commenting on a brand’s Instagram post is a quick and easy way for consumers to get in touch with brands when they have questions. Using Instagram Automation, to respond to the customers directly to their DMs and give customers a real-time response.