Instagram is one of the most unique platforms that involve about 4.5 billion users. It is a powerful tool that businesses can use to boost their business, make sales and get good outcomes in the end. The new live chat feature from Instagram is one of the best ways to scale your business easily.
Many businesses/brands Find it difficult to use their Instagram page to its full potential, that is because they do not have a good engagement and conversion rate on their Instagram account. This can get really frustrating.
Every brand that makes a post on Instagram has an intention of making profits in the end and to achieve this would be quite difficult if customer interaction is low and that is why I want to introduce the best software named KIIRE.
What Is KIIRE
KIIRE is a tool that helps businesses and brands to connect with audiences effectively on their Instagram accounts in diverse ways and for a profit. The KIIRE software has so many good features and LIVE CHAT is among the good features KIIRE has and its benefits also.
Live chat gives you the chance to chat with your customers or have conversations with your customers. Automations are really good, but there’s always a good reason to have a real-time conversation with customers. With the live chat feature from KIIRE, you can set up an unlimited number of team members on Live Chat so they chat one-on-one with Instagram users.
Customers appreciate it when they have smooth-running conversations with their clients and this feature does that for you. It also helps in terms of turning the conversations into business outcomes, that is the end results.
BENEFITS OF LIVE CHAT FEATURES from KIIRE
- Connect to customers in Real time
- Add multiple Team members
- Monitor their progress
- Good and efficient customer support
- It enables you to send direct messages to your customers on instagram.
- Send a card that displays your product and there is a button attached
- Upload pictures of your product in order for your customers to take a view of your product.
- Easily sell directly from your customers DMs
- It also gives you access to type and save a note.
- It creates chances on how to send a quick reply to your customers on instagram.
- It also allows you to schedule a time to send a message to your customers, weekly or monthly.
- It allows you to have a clear view of your message that you send to your customers on instagram.
Steps To Growing Your Business On Instagram Using the Live Chat Feature From KIIRE
All the benefits listed above can be attained in 3 simple steps
- Login to the KIIRE app
- Set up your team members
- Easily scale your business or brand on instagram
Summary
With this new feature, you can now scale your business customer support system. Never leave an audience question or queries pending again. Treat all your audience like number one and easel convert them into paying customers